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The Netxar Difference
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Process based on the Information Technology Infrastructure Library (ITIL)
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Yearly audited by a third party company on process and documentation
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Remote and On-Site response capabilities with the most advance certified personnel in the required area
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Multi-manufacturer “know-how”, relationship and “hands-on” expertise
Netxar’s state-of-the-art Network and Security Operation Center (NSOC) provides proactive maintenance, monitoring, managing and problem resolution the 24x7x365
MANAGED SERVICES
Netxar’s state-of-the-art Network and Security Operation Center (NSOC) provides proactive maintenance, monitoring, managing and problem resolution the 24x7x365. Based on the Information Technology Infrastructure Library (ITIL) process our NSOC offers ease of mind while ensuring the service levels agreements. We focus on maintaining connectivity, up-to-date systems, immediate remediation, documentation and live access to advanced reporting. Our main goal is to help business IT operations avoid the hassle of day-to-day network administration and focus on their business objectives
OUR SERVICES
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Security: Unified Threat Management, Firewall, IDS/IPS, Secure Routers
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Connectivity: MPLS, Metro-Ethernet, Router, LAN, Frame Relay
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Unified Communications: IP Telephony, IP Contact Center, Voice Applications, Voice Routers, SMB’s IP portfolio
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